Terms & Conditions

This website is operated by T.A.C.T. USA (Tru Alpha Cigar & Trust U.S.A.). Throughout the site, the terms “we,” “us,” and “our” refer to T.A.C.T. USA. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully. By accessing or using any part of this website, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services. Your continued use of our website after changes are posted constitutes acceptance of those changes. We utilize the Squarespace commerce platform to provide you with a secure, trusted e-commerce experience.

Section 1 – Online Store Terms
By agreeing to these Terms, you affirm that you are at least 21 years of age and of legal age to purchase tobacco in your jurisdiction. We do not sell to minors. Period. You may not use our products for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction, nor transmit any malicious or destructive code. Violation of any term will result in immediate termination of your access and may be subject to legal action.

Section 2 – General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason rooted in principle or policy. Your non-financial data may be transferred unencrypted across networks. Financial data is always encrypted. You agree not to reproduce or exploit any portion of the Service without our written consent. All headings in this agreement are for reference only and do not limit the scope of any section.

Section 3 – Accuracy of Information
We do our best to provide accurate, timely content, but we make no guarantees. Some information may be outdated or incomplete. Rely on our site at your own discretion. We may update content at any time without obligation.

Section 4 – Modifications to Services & Pricing
Prices are subject to change without notice. We reserve the right to modify or discontinue any part of the Service without liability.

Section 5 – Products or Services
Some products may be exclusive to our site or limited in quantity. We do not guarantee that product images or colors on your screen will match the physical item. We may restrict sales by region, individual, or quantity at our discretion. All offers are void where prohibited. We don’t guarantee product expectations or perfect experiences—but we guarantee effort and authenticity.

Section 6 – Billing & Account Info
We reserve the right to cancel or limit any order. You agree to provide accurate, up-to-date billing and account information. Suspicious or bulk orders may be denied. Please review our Returns Policy for more detail.

Section 7 – Optional Tools
We may offer access to third-party tools without oversight. You use such tools at your own risk and should read the terms of any third-party provider.

Section 8 – Third-Party Links
Links to outside sites are offered for your convenience. We’re not responsible for content or accuracy on third-party sites. Proceed at your own discretion.

Section 9 – Comments & Submissions
If you send us comments, ideas, or content, you grant us unrestricted rights to use and distribute them. We are not obligated to maintain confidentiality, offer compensation, or respond. We reserve the right to remove unlawful or offensive content at our discretion. You are solely responsible for your submissions.

Section 10 – Personal Information
Your submission of personal data is governed by our separate Privacy Policy.

Section 11 – Errors & Omissions
We reserve the right to correct any mistakes or inaccuracies without notice, including after an order is submitted. We are not obligated to update information unless required by law.

Section 12 – Prohibited Uses
You are prohibited from using this site or its content for any unlawful, immoral, abusive, or malicious purpose. We maintain the right to terminate access if we suspect any violation of these principles.

Section 13 – No Warranty; Limited Liability
We offer our products and services “as is” and “as available.” No guarantees are made regarding functionality or outcomes. In no event shall T.A.C.T. USA, its officers, partners, staff, or affiliates be liable for any damages resulting from your use of the Service or our products.

Section 14 – Indemnification
You agree to indemnify, defend, and hold harmless T.A.C.T. USA, its owners, staff, and partners from any claim arising from your breach of these Terms or violation of any law or rights of a third party.

Section 15 – Severability
If any provision of these Terms is deemed unenforceable, that provision shall be severed without affecting the validity of the remaining Terms.

Section 16 – Termination
These Terms remain in effect unless and until terminated by either party. Breach of any term will result in immediate suspension or termination of access.

Section 17 – Entire Agreement
These Terms and any policies posted on this site constitute the full agreement between you and T.A.C.T. USA. Any prior communications are hereby superseded.

Section 18 – Changes to Terms
We may revise these Terms at any time. It’s your responsibility to review them. Continued use of our website after changes means you accept those updates.

Section 19 – Contact Us
Questions about these Terms should be sent through our contact form at the bottom of the homepage or emailed directly to our team at: [support@tact-usa.com].

Section 20 – Governing Law
These Terms shall be governed by and interpreted under the laws of the United States and the State of Florida, where our legacy is rooted in craftsmanship and our values.

Section 21 – Brand Integrity, Loyalty, & Cultural Protection
As a patriotic and faith-driven cigar brand, T.A.C.T. USA holds sacred the values of resilience, honor, brotherhood, and the right to craft and share premium cigars rooted in American heritage. Any unauthorized use of our logo, slogans, packaging, or likeness will be pursued to the fullest extent of the law.
You agree not to misrepresent affiliation with our brand, use our intellectual property without consent, or act in a way that undermines our mission of integrity, excellence, and unapologetic authenticity. We reserve the right to revoke access to our platform and community for actions contrary to our core values: God, Country, and Legacy

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